QUOTATIONOnce the customer’s request has been registered, our sales team
will send a free quotation within 48 hours.
If the
requires an on-site visit, our technical team will come to the customer’s premises free of charge
the most appropriate solution.
TRAININGIf the installed equipment requires on-site training and qualification aFRIMESURE provides all the necessary resources for this operation, whatever the technique (training and installation team) training and installation team) or qualification protocols (Installation Qualification qualification (IQ), Operational Qualification (OQ), Performance Qualification (PQ)).
DELIVERY AND INSTALLATIONOnce the customer’s request has been registered, our sales team
will send a free quotation within 48 hours.
If the
requires an on-site visit, our technical team will come to the customer’s premises free of charge
the most appropriate solution.
REPAIROnce a fault has been detected at a customer’s site, our sales and technical
team is committed to intervening within no more than 48 hours to make the equipment
operational.
On-site intervention is free of charge during the warranty period
undertakes to supply spare parts if the breakdown is not covered by the contract.
If an
equipment needs to be returned to the supplier for complete repair, AFRIMESURE -in agreement
with the customer – will arrange for shipment, repair and delivery in Tunisia, with
an estimate covering all charges, with clear explanations of the nature of the damage
damage.
